FAQ's

Opening Days & Times

We are open everyday, including Sundays

Monday - Friday: 9:00am to 5:00pm

Saturday: 8:30am to 5:00pm

Sunday: 9:00am to 5:00pm

 

We are open 9:00am-5:00pm on Bank Holidays

We shut at 12noon on Christmas Eve, and close on Christmas Day, Boxing Day and New Years Day.

 

Dogs

Are dogs allowed?

Dogs are not permitted inside the farmshop, gift hall or tearoom. Guide dogs are welcome.

We have outdoor seating available for the tearoom. This is accessible by walking with your dog around the outside of the main building (follow the dog walking sign near the entrance porch). During the colder months we have a covered heated area to eat at our tearoom. This is also accessible by walking around the outside of the main building. You can access the tearoom easily from this area, and we can bring your food and drinks out to your table.

We ask all visitors to keep their dogs on a lead at all times, and clean up during their visit.

 

Visiting & Parking

Is there parking?

We have a large car park for our customers. Parking is free of charge.

 

Can we park a motorhome or caravan?

Motorhomes and caravans are welcome to visit.

 

Can we leave a car parked overnight?

No overnight parking is permitted. Our gates to the car park/site close once the farmshop and tearoom has closed at 5:00pm.

 

Can we park our motorhome or caravan overnight?

No overnight parking is permitted. Our gates to the car park/site close once the farmshop and tearoom has closed at 5:00pm.

 

Can we bring a picnic to Mainsgill?

No picnicking is allowed on the grounds of Mainsgill Farm. We have food and drinks available in our food hall to take away which can be enjoyed on our grounds. We have outdoor seating available at our tearoom.

 

Coaches

Can coaches visit?

Yes we welcome coaches. Please call us on 01325 718860 to let us know your estimated time of arrival.

 

Tearoom

Can I book a table?

Our tearoom does not operate a booking system. Tables are allocated upon placing an order. Busy times are around lunch time, where we have a queuing system in place. This queue is fast moving, and as we allocate a table once at the end of the queue and your order is placed this ensures there is always a table for your party.

If you have a large party, coach party, or a special event please call us on 01325 718860 to discuss booking ahead.

 

Can I eat outside?

Yes, we have outdoor seating available

 

Does the tearoom cater for gluten free?

Yes. All of our food is made fresh on site so we can cater for gluten free.

We have gluten free bread available, and lots of gluten free options available on our menu (meals and desserts). Please ask upon placing your order for our gluten free options available on the day.

 

Does the tearoom cater for allergies and dietary requirements?

Yes. All of our food is made fresh on site so we can cater for all allergies and dietary requirements. Please ask upon placing your order for our allergy options, and make the member of our team aware of the requirements.

 

What time is breakfast served?

Breakfasts are served from when we open at 9:00am (8:30am on Saturdays).

Our breakfast specials are available until 11:30am.

Our Farmhouse Breakfast and Hot breakfast sandwiches are available all day until 4:00pm.

 

What time are lunches served?

Our daily lunch specials are served from 11:30am until 4:00pm (or until they have run out).

 

What time are Sunday Lunches served?

Our Sunday Roast Lunches are served from 11:30am until 3:30pm (or until they have run out).

 

What time is food and drinks served until?

Hot food is available until 4:00pm.

Between 4:00pm and 5:00pm, we can offer sandwiches, cakes and other cold light bites.

Our tearoom shuts at 5:00pm prompt.

 

I have a voucher for afternoon tea, do I need to book?

No, no booking is required. Simply present your voucher for afternoon tea when placing your order. We will allocate a table upon placement of your order.

 

Outdoor Play Area & Animals

Is there a charge to see the animals?

No we do not charge to see our animals. We have many animals around the site for our customers to see.

 

Can we feed the animals?

No. Feeding of the animals is permitted. We politely ask all customers to adhere to this rule and to refrain from reaching across the fences/accessing no entry areas for safety.

 

Is there a play area?

Yes we have a play area available for our customers. Please note; use of the play area must be supervised by a parent/guardian as this is not supervised by staff.


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