FAQ's

What are the opening hours?

Click here for our opening hours (link through to correct page)

We are open bank holidays and throughout the Easter period.

We are closed from 12 noon on Christmas Eve, Christmas Day, Boxing Day and New Years Day. Please note; inbetween Christmas and New Years we shut 1 hour earlier at 4pm.

Are dogs allowed at Mainsgill Farmshop?

 

Dogs are welcome around the ground of Mainsgill Farm. Please ensure all dogs are on a lead as we have many other animals on site and a busy car park. No dogs are allowed inside the food hall and tearoom apart from guide dogs. We have outdoor seating facilities available for our tearoom where dogs are welcome.

Is there a picnic site available at Mainsgill Farmshop?

Mainsgill Farm have a strict no picnic policy. All facilities are free to use for our tearoom customers.

is there disabled access to all areas of Mainsgill Farmshop?

 

Our food hall is fully accessible, with a lift for access to our gift floor. All restaurant areas and toilets are fully accessible. We have two disabled toilet facilities on site – one in our tearoom, and one in our food hall.

Can we get a caravan or a large vehicle parked in the car park?

Yes, we have adequate parking for caravans and large vehicles. During busy times we are able to assist with parking. 

Can we park a caravan or motor home overnight?

Strictly no overnight parking is permitted. Our gates will lock once closing at 5pm.

Can we park a car overnight/over a couple of days?

Strictly no overnight parking or parking over a period of a couple of days is permitted. Our gates will lock once closing at 5pm.

Can we book a room for an overnight stay?

Mainsgill Farmshop is a farm shop and tearoom. We do not provide accommodation. There are many local B&Bs within a couple of miles of Mainsgill Farm we can recommend if required. 

Can we reserve a table in the tearoom?

Due to our system in our popular tearoom we do not take reservations for tables; tables are allocated upon arrival. We are extremely speedy and have room for everyone!

For larger parties, coaches and group bookings we are able to reserve and accommodate any requests. For further information please telephone: 01325 718860. We welcome coach drivers and passengers at Mainsgill Farm! We have parking available for coaches, delicious home cooked foods, snacks and light bites in our speedy tearoom, and the perfect last-minute purchases in our food hall! Mainsgill Farm is ideal for a quick pit stop during your journey. To book a coach or for more information please telephone: 01325 718860.

Does the tearoom cater for allergens?

We accommodate for allergen and dietary requests in our tearoom. With all our foods made fresh on site daily we can cater for any requests! Ask upon your arrival regarding allergens and a member of our team will be happy to help.

What animals are there to see on the farm?

We have lots of animals to see during your visit to Mainsgill Farm. We have cattle, sheep, lambs, pigs and more exotic animals such as camels and llamas! Our three resident camels are called: Doris, Delilah and Granville

How much does it cost to visit the animals?

We do not charge for visiting the animals – they are all free for all our customers. Our animals are in their natural surroundings and there’s always lots to see!

Feeding our animals is not permitted at all times. Hand wash facilities are available onsite.

Is there a childrens play area available?

We have a play area available for our customers next to our tearoom. We have outdoor eating facilities as well. Our play area consists of: a zip-wire, swings, climbing frame, slide, sandpit and ride-on tractors. We politely remind our customers all children must be supervised at all times when using the play area.

Can I pay by credit card and contactless?

We welcome all major credit and debit cards here at Mainsgill Farm. American Express is currently not accepted.

We accept contactless payments including Apple Pay. Please be aware, payments made by Apple Pay may be subject to a limit and not valid on transactions of high value.

Can I buy a gift voucher?

We sell gift vouchers for any monetary amounts here at Mainsgill (starting from £10.00). They can be used in any department. Please enquire in store for assistance, telephone us on 01325 718860 or buy online here.

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